Adriana Simeonova, Anton Nedyalkov

Keywords: crisis management, Lean Six Sigma, quality management system


The purpose of this paper is to discuss a research on the crisis management and is it possible to solve organizations’ problems by Lean Six Sigma as well as to recommend guidelines for future work. The conclusions drawn from the conducted research, the presented arguments, methodology, results and guidelines can be structured in the following main directions according to the objective and tasks set: 1) some theoretical aspects of crisis management and Lean Six Sigma are analysed; 2) procedure for reaction for business organization in case of crisis has been developed; 3) some guidelines based on Lean Six Sigma for improving quality attributes in business organization are suggested.

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